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Student Services Software Consultant
Job Goal: Provide prompt and accurate support to schools in Region 6 regarding the use of the TxEIS Student and txSuite applications, including technical related issues, as well as, reporting requirements.
College degree in the area of Education or Management Information Systems preferred
High School Diploma
Experience in public education and school processes
Experience analyzing and resolving problems
Experience meeting deadlines and completing tasks under pressure
Experience using the TxEIS and/or txSuite applications preferred
Special Knowledge and Skills:
Knowledge of school processes such as registration, grade reporting, attendance, scheduling, discipline and other areas relevant to the TxEIS and txSuite applications
Knowledge of PEIMS and any Local, State, and Federal reporting
Perform assignments without continuous supervision
Ability to establish and maintain rapport schools and Region 6 ESC
Capable of working closely, and completing tasks, with co-workers
Ability to collaborate with schools and Region 6 ESC personnel
Excellent organization, communication, public relations, and interpersonal skills
Possesses a positive attitude and work ethic
Demonstrates responsibility and dependability
Employs acceptable listening, researching, and timely response techniques to clients and co-workers
Demonstrates the ability to perform the assigned responsibilities
Assist in the formulation and delivery of student support services to schools
Provide support/training in the areas of school processes and local, state, and federal reporting
Compose training material and conduct training/workshops
Analyze software related issues
Maintain a professional level of confidentiality regarding Region 6 ESC matters
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Education Service Centers focus on the word in the middle: Service. Service to, and support of, educators in helping students succeed is at the heart of everything that we do. Every service we provide was developed at the request of schools and we pride ourselves on being responsive to the needs of educators and the communities that they serve.